Customer Service Associate/ Cashier

*Weekday & Weekend Availability Preferred*

ESSENTIAL FUNTIONS AND RESPONSIBILITIES

Greets customers including answering phones and directing customer inquiries to appropriate party.
Handles cash transactions between customer and retail store.
Scan products, operate scanning equipment and fix scanning issues.
Processes credit and debit cards, helping customers use processing equipment.
Counts money back to customer in an accurate and concise manner.
Assists in the opening and closing of a retail location which includes and but not limited to cash handling.
Informs customers about services available and assesses customer needs.
Examine products being purchased for damages and price accuracy.
Coordinate with retail staff for product inquiries and price checks.
Process receipts and in store coupons for customers.
Resolve escalated issues with angry customers.
Train and sometimes supervise new cashiers or retail workers.
Assists in the maintenance of store.
Help fold merchandise, price products in proximity of the cash register.
Completes, processes, and maintains applicable paperwork and records.
Count the cash in the drawer at the end of the day ensuring cash equals receipts
Performs all other reasonably related job duties as assigned by department manager or management.

KNOWLEDGE AND SKILL