Online orders are processed by phone and will be confirmed within 48 hours of receiving the order during business hours.

Customer Service Associate / Cashier

Essential Functions and Responsibilities
  • Greets customers including answering phones and directing customer inquiries to appropriate party.
  • Handles cash transactions between customer and retail store.
  • Scan products, operate scanning equipment and fix scanning issues.
  • Processes credit and debit cards, helping customers use processing equipment.
  • Counts money back to customer in an accurate and concise manner.
  • Assists in the opening and closing of a retail location which includes and but not limited to cash handling.
  • Informs customers about services available and assesses customer needs.
  • Examine products being purchased for damages and price accuracy.
  • Coordinate with retail staff for product inquiries and price checks.
  • Process receipts and in store coupons for customers.
  • Resolve escalated issues with angry customers.
  • Train and sometimes supervise new cashiers or retail workers.
  • Assists in the maintenance of store.
  • Help fold merchandise, price products in proximity of the cash register.
  • Completes, processes, and maintains applicable paperwork and records.
  • Count the cash in the drawer at the end of the day ensuring cash equals receipts
  • Performs all other reasonably related job duties as assigned by department manager or management.

Knowledge and Skill

  • Excellent oral and written communication skills
  • Must be able to speak clearly
  • Detail oriented and highly observant
  • Precise accuracy with money counting
  • Very customer oriented with a good attitude
  • Ability to prioritize tasks and process multiple tasks simultaneously
  • Possesses strong mathematical skills
  • Understanding of basic statistics
  • Cash handling experience preferred
  • Friendly with integrity and sincerity
  • Ability to stay positive in high stress situations.
  • Proven good customer service background
  • Typically maintains professional demeanor